Mapped Travel - FAQ
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Frequently Asked Questions
Background
What is the idea behind MappedTravel?
I have found a bug. What do I do?
I would like to suggest an improvement. Can I?
I am stuck on one of the MappedTravel pages. What can I do?

Login and Registration Issues
Why can’t I login?
Why do I need to register at all?
Why do I get logged off automatically?
I’ve lost my password!
I registered but cannot login!
I registered in the past but cannot login any more?!
What is COPPA?
Why can’t I register?

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
When I click the e-mail link for a user it asks me to login?

Forum Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
Why can’t I add more poll options?
How do I edit or delete a poll?
Why can’t I access a forum?
How can I report posts to a moderator?
What is the “Save” button for in topic posting?

User Levels and Groups
What are Administrators?
What are Moderators?

Private Messaging
I have received a spamming or abusive e-mail from someone on this site!

Friends and Foes
What are my Friends and Foes lists?
How can I add / remove users to my Friends or Foes list?

Topic Subscriptions and Bookmarks
What is the difference between bookmarking and subscribing?
How do I subscribe to specific forums or topics?
How do I remove my subscriptions?

Attachments
What attachments are allowed on this site?
How do I find all my attachments?

 

Background

» What is the idea behind MappedTravel?
It is very simple, really.

You take a map of a city you want to visit and you mark all the places that interest you. Then you ask a friend to do the same, then another friend, and so on, till you have enough information to make the trip. Unfortunately, you would probably end up with several maps, at different scales for good overview and required details, plus a bunch of Post-Its, as you will invariably run out of space. The solution is simple. Make your map dynamic. Let it display what you want only when you want it. Let it contain all the information you need, but only as you need it. That is what MappedTravel offers: A interactive dynamic map that you can use both to access information about the points of interest in a city and one that you can use to enter your favourite points yourself. It is easy to use! And for cities with quite complete entries, the map serves as a better guide book than a real guide could.

Try it out.
Enjoy!

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» I have found a bug. What do I do?
You gather all the information you can (system details, screen resolution, operating system, procedure to reproduce, screenshots, etc.) and tell us about it on the forum.

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» I would like to suggest an improvement. Can I?
By all means. Tell us what you would like by posting it on the forum.

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» I am stuck on one of the MappedTravel pages. What can I do?
Either have a browse of this FAQ, or hit the Help button in the top menu where it existis. The Help button will usually give you all the information you need to continue and then some. If nothing else helps ask a question in the forum or send and email to the administrator.

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Login and Registration Issues

» Why can’t I login?
There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the administrator to make sure you haven’t been banned. It is also possible the website owner has a configuration error on their end, and they would need to fix it.

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» Why do I need to register at all?
Registration will give you access to additional features not available to guest users such as adding/editing cities and locations, private messaging, emailing of fellow users, usergroup subscription, etc. It only takes a few moments to register so it is recommended you do so.

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» Why do I get logged off automatically?
If you do not check the Log me in automatically box when you login, the web page will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the site from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means the administrator has disabled this feature.

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» I’ve lost my password!
Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.

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» I registered but cannot login!
First, check your username and password. If they are correct, then one of two things may have happened. If COPPA support is enabled and you specified being under 13 years old during registration, you will have to follow the instructions you received. Some boards will also require new registrations to be activated, either by yourself or by an administrator before you can logon; this information was present during registration. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer. If you are sure the e-mail address you provided is correct, try contacting an administrator.

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» I registered in the past but cannot login any more?!
Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. It is possible an administrator has deactivated or deleted your account for some reason. Also, many boards periodically remove users who have not posted for a long time to reduce the size of the database. If this has happened, try registering again and being more involved in discussions.

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» What is COPPA?
COPPA, or the Child Online Privacy and Protection Act of 1998, is a law in the United States requiring websites which can potentially collect information from minors under the age of 13 to have written parental consent or some other method of legal guardian acknowledgment, allowing the collection of personally identifiable information from a minor under the age of 13. If you are unsure if this applies to you as someone trying to register or to the website you are trying to register on, contact legal counsel for assistance. Please note that the phpBB Group cannot provide legal advice and is not a point of contact for legal concerns of any kind, except as outlined below.

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» Why can’t I register?
It is possible the website owner has banned your IP address or disallowed the username you are attempting to register. The website owner could have also disabled registration to prevent new visitors from signing up. Contact a forum administrator for assistance.

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User Preferences and settings

» How do I change my settings?
If you are a registered user, all your settings are stored in the web site database. To alter them, visit your settings; a link can usually be found at the top of a page. This system will allow you to change all your settings and preferences.

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» The times are not correct!
It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Settings and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.

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» I changed the timezone and the time is still wrong!
If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.

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» When I click the e-mail link for a user it asks me to login?
Only registered users can send e-mail to other users via the built-in e-mail form, and only if the administrator has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.

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Forum Posting Issues

» How do I post a topic in a forum?
To post a new topic in a forum, click the relevant button on either the forum or topic screens. You need to register before you can post a message.

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» How do I edit or delete a post?
You can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post.

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» How do I add a signature to my post?
To add a signature to a post you must first create one via your User Settings. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.

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» How do I create a poll?
When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.

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» Why can’t I add more poll options?
Poll options are limited to pevent confusing people taking the poll.

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» How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.

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» Why can’t I access a forum?
Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or forum administrator to grant you access.

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» How can I report posts to a moderator?
You should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.

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» What is the “Save” button for in topic posting?
This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Settings.

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User Levels and Groups

» What are Administrators?
Administrators are members assigned with the highest level of control over the entire site. These members can control all facets of the web site's operation, including setting permissions, banning users, creating usergroups or moderators.

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» What are Moderators?
Moderators are individuals (or groups of individuals) who look after locations, cities and forums from day to day. They have the authority to edit or delete posts, etc.

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Private Messaging

» I have received a spamming or abusive e-mail from someone on this site!
We are sorry to hear that. The e-mail form feature of this site includes safeguards to try and track users who send such posts, so e-mail the administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The administrator can then take action.

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Friends and Foes

» What are my Friends and Foes lists?
You can use these lists to organise other members. Members added to your friends list will be listed within your User Settings for quick access to see their online status and to send them private messages. If you add a user to your foes list, any posts they make will be hidden by default.

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» How can I add / remove users to my Friends or Foes list?
You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Settings, you can directly add users by entering their member name. You may also remove users from your list using the same page.

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Topic Subscriptions and Bookmarks

» What is the difference between bookmarking and subscribing?
Bookmarking in is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the forum via your preferred method or methods.

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» How do I subscribe to specific forums or topics?
To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.

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» How do I remove my subscriptions?
To remove your subscriptions, go to your User Settings and follow the links to your subscriptions.

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Attachments

» What attachments are allowed on this site?
Each administrator can allow or disallow certain attachment types. If you are unsure what is allowed to be uploaded, contact the administrator for assistance.

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» How do I find all my attachments?
To find your list of attachments that you have uploaded, go to your User Settings and follow the links to the attachments section.

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